Service processes define the workflow, competences and responsibilities. The basic tool for technical support is the helpdesk system in which all the requirements for technical support and persons responsible for resolution and additional in...more info >>
HelpDesk primary: +420 732 275 485 secondary: +420 724 356 467 e-mail: help@simac.czmore info >>
Simac Technik ČR operates a monitoring centre for its clients primarily in the area of Brno and a backup monitoring centre in Prague. Proactive monitoring helps to prevent the occurrence of defects in the ICT environment of individual custo...more info >>
Service Support/SLAmore info >>
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Simac / Customer Support